Lucent Technologies Answering Machine 107970212 User Manual Page 164
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Warranty Information
Post-Warranty Repairs
If you purchased your system from Lucent Technologies and you have a post-
warranty service contact, Lucent Technologies service is provided under the
terms of that contract.
To significantly reduce unexpected repair costs after the warranty period, you
can purchase a post-warranty service contract from Lucent Technologies. If you
do not have a contract, Lucent Technologies service is provided on a time-and-
materials basis by calling the Lucent Technologies Technical Service Center. A
contract provides you, within the applicable coverage period and response
times, service calls with no charge for parts and labor on covered repairs. Both
Business-Day and Around-the-Clock coverages of varying lengths are available.
To order a post-warranty service contract, call 1 800 247-7000 (in the
continental U.S. only).
If you leased your system from Lucent Technologies, Business-Day service
is included in your lease. To upgrade to Around-the-Clock service, call
1 800 247-7000 (in the continental U.S. only).
If you purchased or leased your system through a Lucent Technologies
Authorized Dealer, contact your dealer for repairs.
C-2
- PARTNER MAIL VS 1
- Voice Messaging System 1
- Release 4 1
- Installation and Programming 1
- Important Safety Instructions 3
- SAVE THESE INSTRUCTIONS 3
- Contents 4
- System Management 7
- About This Guide 8
- Key Sequences 9
- How to Use This Guide 10
- Product Safety Statements 11
- How to Comment on This Guide 11
- Reference Materials 12
- Overview 13
- Tutor Feature 16
- Languages 17
- Voice Messaging Services 17
- Transfer Return Extension 23
- Music On Hold 24
- Answer Service 25
- VMS Extension Coverage 25
- Mailboxes 27
- Security 28
- Installation 31
- Understanding Programming 38
- Using System Programming 40
- The Programming Overlays 41
- Programming Mode 41
- Programming 42
- The Programming Main Menu 44
- Programming Guidelines 45
- Initial Programming 46
- VMS Hunt Group Extensions 50
- Transfer Return Extensions 51
- Outgoing Call Restriction 51
- Night Menu Prompt 57
- Line Ownership 65
- Night Service 68
- Disallowed Phone Numbers 69
- Allowed Phone Numbers 70
- Line Coverage Extension 72
- VMS Cover 73
- Verifying System Operation 76
- Night Menu 77
- Training Co-Workers 83
- Outcalling 83
- Using the Tutor Feature 85
- 0 ] or stays on 86
- Group Calling Tips 87
- Modifying the Language Mode 89
- Playing the System Language 90
- Modifying the System Language 91
- Playing the Primary Language 93
- 6 ] to hear 101
- Other Options 102
- Monolingual Mode 102
- Announcements 102
- Prompt, and Announcements 104
- Bilingual Mode 107
- Prompts, and Announcements 110
- Group Call Distribution 114
- VMS Hunt Delay 114
- Automatic Extension Privacy 115
- VMS Hunt Schedule 115
- Modifying Mailboxes 116
- Hardware Considerations 119
- Guest Mailboxes 120
- Checking a Mailbox’s Status 122
- Deleting a Mailbox 122
- Creating a Mailbox 124
- Reinitializing a Password 125
- Reinitializing a Mailbox 126
- Playing a Mailbox’s Language 127
- Automatic VMS Cover 131
- VMS Cover Rings 131
- Line Coverage 132
- VMS Line Coverage 133
- Scanning Line Ownership 134
- Assigning Line Ownership 135
- Modifying Line Ownership 136
- Deleting Line Ownership 137
- Extension Line Coverage 139
- Telephone Button Programming 140
- Do Not Disturb 141
- Voice Mailbox Transfer 141
- Voice Mail Messages 142
- Troubleshooting 143
- Automated Attendant Service 145
- Call Answer Service 149
- Voice Mail Service 150
- Subscriber 151
- Outcalling Is Delayed 152
- Language 154
- Specifications 155
- FCC Information 159
- IC Notification and Repair 161
- Information 161
- Warranty Information 163
- Post-Warranty Repairs 164
- Limitation of Liability 165
- Planning Forms 167
- How To Use the Forms 168
- Form 1: Language 169
- Form 2: Mailbox Assignments 170
- Form 3: Menu Definition 171
- Form 4: Day Menu Prompt— 175
- General Information 176
- Completing this Form 176
- Recording the Day Menu Prompt 176
- Form 5: Night Menu Prompt— 177
- Form 6: Line Ownership 179
- Communications System 180
- Form A: System Configuration 182
- Form B1: System Extensions 184
- Bell Labs Innovations 187
- Form C1: PARTNER-34D Phone 189
- Form C2: Intercom Autodialer 190
- Form C3: PARTNER-18/18D Phone 191
- Form C4: PARTNER-6 Phone 192
- Form C5: MLS-34D Phone 193
- Form C6: MLS-18D Phone 194
- Form C7: MLS-12/12D Phone 195
- Form C8: MLS-6 Phone 196
- Form D: Number Lists 197
- Lucent Technologies 200
- Form C3: PARTNER-18 Phone 212
- Form C6: MLS-18 Phone 215
- Form C7: MLS-12 Phone 216
- Case Studies 221
- Case Study #1 222
- CS Form A, Page 1 of 2 224
- CS Form A, Page 2 of 2 224
- CS Form B1, Page 1 of 3 225
- CS Form B2, Page 1 of 2 225
- CS Form C3, PARTNER-18 Phone 225
- VMS Form 5 227
- System Configuration 229
- Form B1: 231
- System Extensions 231
- Form B2: 232
- Customized Extension Settings 232
- Case Study #2 241
- CS Form A, Page 1 of 3 242
- CS Form A, Page 2 of 3 242
- CS Form C1, PARTNER-34D Phone 243
- VMS Form 1 244
- VMS Form 2 244
- VMS Form 3 244
- VMS Form 4 245
- VMS Form 4A 245
- VMS Form 5A 245
- ❑ Night only 248
- Glossary 261
- Programming Flowchart 269
- System Programming Reference 273
- 2 ] for System Language 273
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