Lucent-technologies DEFINITY EXTENDER 1100 User Manual

DEFINITY® Extender1100 Switch ModuleSystem Administrator’s Guide555-025-114Comcode 108315268Issue 1June 1998

Important Safety InstructionsIssue 1 June 1998 viiThe exclamation point in an equilateraltriangle is intended to alert the user to thepresence of im

Important Safety Instructionsviii Issue 1 June 1998 Use only Lucent Technologies-recommended/approvedDEFINITY ECS accessories. Do not install this

Customer Support InformationIssue 1 June 1998 ixSupport Telephone NumberIn the USA only, Lucent Technologies provides a toll-treecustomer Helpline (

Customer Support Informationx Issue 1 June 1998Security of Your System:Preventing Toll FraudAs a customer of new telephone equipment, you should be

Customer Support InformationIssue 1 June 1998 xiThe DEFINITY Extender 1100 System, through properadministration, can help you reduce the risk of un

Customer Support Informationxii Issue 1 June 1998Lucent TechnologiesLimited WarrantyLucent Technologies Inc. warrants this equipment to be free ofde

Customer Support InformationIssue 1 June 1998 xiiiFCC Notificationand Repair InformationThis equipment is registered with the FCC in accordance with

Customer Support Informationxiv Issue 1 June 1998 Ringer Equivalence Number (REN). The REN is used todetermine the number of devices that can be co

Customer Support InformationIssue 1 June 1998 xv Changes at Local Telephone Company. Your localtelephone company may make changes in its facilities

Customer Support Informationxvi Issue 1 June 1998

Copyright _ 1998, Lucent Technologies 555-025-114All Rights Reserved Issue 1Printed in USA June 1998NoticeEvery effort was made to ensure that the in

About This BookIssue 1 June 1998 xviiIntended AudienceThis book is intended to help in the installation, systemadministration, and maintenance of th

About This Bookxviii Issue 1 June 1998Terms and ConventionsThe DEFINITY Extender 1101 System is henceforth referred to asthe “Remote Module.”The DEF

About This BookIssue 1 June 1998 xixTypographical ConventionsCertain type fonts and styles act as visual cues to help you rapidlyunderstand the info

About This Bookxx Issue 1 June 1998If you have problems with your Switch Module, contact yoursystem administrator. If the problem can not be solved

About This BookIssue 1 June 1998 xxiRelated DocumentsThe documents listed below are part of the DEFINITY ECSdocumentation set. These documents can b

About This Bookxxii Issue 1 June 1998Document No.TitleDEFINITY Enterprise Communications Server (ECS)System Documents555-230-833 CD-ROM for Mainte

About This BookIssue 1 June 1998 xxiiiHow to Comment on ThisDocumentWe welcome your comments, both positive and negative. Pleaseuse the feedback for

FEEDBACK FORMDEFINITY Enterprise Communications Server (ECS)Title: DEFINITY Extender 1100 System Administrator’sGuideDocument No.: 555-025-114 Iss

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Issue 1 June 1998 1-1Introduction1An overview of the functioning and specifications of the DEFINITY Extender1100 SystemThe DEFINITY Extender 11

Industry Canada (IC) Interference InformationThis digital apparatus does not exceed the Class B limits for radio noise emissions set out in theradio i

Introduction1-2 Issue 1 June 1998System Operation andConfigurationThe DEFINITY Extender 1100 System is designed for use with aDEFINITY ECS of Rele

IntroductionIssue 1 June 1998 1-3The modules communicate via a single two-wire voice-gradecircuit that can extend your DEFINITY ECS telephone to vir

Introduction1-4 Issue 1 June 1998Equipment ListThe Switch Module comes with most of the necessary equipment.However, some additional items are req

IntroductionIssue 1 June 1998 1-5You must supply the following for installation: DEFINITY ECS two-wire, 24-port TN-2224 circuit pack or theolder TN2

Introduction1-6 Issue 1 June 1998NOTES:1. The Class B 8410DR which is identical to the 8410D but isFCC Class B for residential use. The CALLMASTER

IntroductionIssue 1 June 1998 1-7Connecting at rates greater than 19,200 over a lesser quality linewill cause a high bit error rate which could resu

Introduction1-8 Issue 1 June 1998 Table 1-1. Switch Module Specifications Specification Description Size 8” x 8” x 1 ½”(205 mm x 205 mm x 40

IntroductionIssue 1 June 1998 1-9 Considerations Keep the following in mind when you use the DEFINITY Extender1100 System: The DEFINITY Extender 110

Introduction1-10 Issue 1 June 1998 ! Security Alert: Using the Remote Module gains access to the features ofthe DEFINITY ECS, including access to

Issue 1 June 1998 2-1Configuration2 How the system administrator programs the passwords into theDEFINITY Extender 1100 System.Before a Remote Modu

ContentsIssue 1 June 1998 iCustomer Support Information...ix Support Telephone Number...ix Se

Configuration 2-2 Issue 1 June 1998 Each password begins with two digits (00–99). The 00password is reserved for the system administrator and can

Configuration Issue 1 June 1998 2-3The Switch Module must be connected to the PC or terminal usingan RS-232D serial cable, which connects to the RS

Configuration 2-4 Issue 1 June 1998 The Enhanced Terminal InterfaceThe Enhanced Terminal Interface (ETI) provides you with a user-friendly interf

Configuration Issue 1 June 1998 2-53. Press the Enter key, or 1.The following menu is displayed on the screen:1) Passwords2) PBX COM port settings:

Configuration 2-6 Issue 1 June 1998You can select a menu item by: Using a hot key (the number of the menu item). Using the arrow up and arrow d

Configuration Issue 1 June 1998 2-7 Stop Bits

Configuration 2-8 Issue 1 June 1998Setting Data RateTo set the Data Rate:Highlight the Data Rate you want and press Enter. Data Rateoptions are:

Configuration Issue 1 June 1998 2-9When you make your selection, the Stop Bits Menu appears.Setting Stop BitsTo change Stop Bits:Highlight the Stop

Configuration 2-10 Issue 1 June 1998 Setting Passwords Before a Remote Module user can communicate with the SwitchModule, the system administrato

Configuration Issue 1 June 1998 2-11 NOTE:If more than one Switch Module is connected to the DEFINITYECS in a hunt group configuration, you should

Contentsii Issue 1 June 19981 Introduction...1-1 System Operation and Configuration...

Configuration 2-12 Issue 1 June 1998 character strings associated with you or with the remote user or with your business. These include: —

Configuration Issue 1 June 1998 2-13 Each password begins with two digits (00–99). The “00”password is reserved for the system administrator and ca

Configuration 2-14 Issue 1 June 19984. Type your system administrator password (the default is00000000) and press Enter. The Password Menu is dis

Configuration Issue 1 June 1998 2-15To disable a password:1. Select Change Password from the Password Menu, andpress Enter.The system prompts you t

Configuration 2-16 Issue 1 June 19981. While online, press HOLD button four times.Disconnect is displayed.2. Press 3 until screen displays Set PB

Configuration Issue 1 June 1998 2-17

Issue 1 June 1998 3-1 Installation 3 How to install the DEFINITY Extender 1100 ystem After you have programmed passwords for the Switch Module, y

Installation 3-2 Issue 1 June 1998 Location Requirements To ensure successful operation of the DEFINITY Extender 1100System, place the Switch Mod

Installation Issue 1 June 1998 3-3 Wiring Requirements Use twisted-pair cable for all connections. NOTE:Before attaching your DEFINITY Extender 11

Installation 3-4 Issue 1 June 1998 RS-232D provides for simultaneous RS-232D communicationbetween equipment at the off-premise site and the on-pr

ContentsIssue 1 June 1998 iiiConsiderations...2-12Programming Passwords Procedure...

Installation Issue 1 June 1998 3-5 Following installation, administer the line and station ports that usethe Switch Module according to the instruc

Installation 3-6 Issue 1 June 1998 ! CAUTION: Connecting the Remote Module to the DEFINITY ECS canresult in damage to the module. Prior to instal

Installation Issue 1 June 1998 3-7 ! CAUTION: Do not plug the A/C adapters into a 240 VAC outlet becauseyou will damage the adapter and the module.

Installation 3-8 Issue 1 June 1998The data settings for the Switch Module’s COM port and theRemote Module’s COM port must be the same. The factor

Installation Issue 1 June 1998 3-9Hardware Flow ControlThe Switch and Remote Modules use the CTS line for flow control.If the hardware flow control

Installation 3-10 Issue 1 June 1998

Issue 1 June 1998 4-1 Troubleshooting4 Troubleshooting and LED Activity As with all equipment of a sophisticated nature, occasionally anerror i

Troubleshooting 4-2 Issue 1 June 1998 Troubleshooting When an error occurs in the operation of the Switch Module, youshould check for malfunction

Troubleshooting Issue 1 June 1998 4-3 If you must contact Lucent Technologies on behalf of the remoteuser, be sure to obtain the serial number foun

Troubleshooting 4-4 Issue 1 June 1998 Table 4-1. LED Power up Sequences LED Sequence DescriptionNo LED blinks Error with hardware or ACadapte

Contentsiv Issue 1 June 1998GL Glossary...GL-1

Troubleshooting Issue 1 June 1998 4-5 Table 4-2. LED Power up Verification Sequences LED Sequence DescriptionRapidly blinking Red duringprocess

Troubleshooting 4-6 Issue 1 June 1998Table 4-3 shows the LED flashes that may occur on the SwitchModule after the power-up LED sequence.Table 4-3

Troubleshooting Issue 1 June 1998 4-7RGRG Switch Module has been “Flagged” by remoteuser.

Troubleshooting 4-8 Issue 1 June 1998Error MessagesIf a problem has been encountered during the connection process,an error message appears on th

Troubleshooting Issue 1 June 1998 4-9Table 4-4. Error Messages—ContinuedMessage Cause ActionNo Answer The Switch Module isnot responding. TheRemot

Troubleshooting 4-10 Issue 1 June 1998 Specific ProblemsProblems may develop with the DEFINITY Extender 1100 Systemwhen connecting. The problems

Troubleshooting Issue 1 June 1998 4-113. Check the LED on the Switch Module and compare it to theLED diagnostic sheet as in Table 4-1. The Switch M

Troubleshooting 4-12 Issue 1 June 1998Reporting a FaultySwitch ModuleIn a hunt group operation with multiple Switch Modules being usedby differen

Troubleshooting Issue 1 June 1998 4-13

Issue 1 June 1998 GL-1Glossary+12 vdc12 volt direct current.120 VAC120 volt alternating current (North American standard electrical supply).BBaud

FiguresIssue 1 June 1998 v1 Introduction1-1 System Configuration...1-23 Installation3-1 Switch Module Back Pa

Glossary GL-2 Issue 1 June 1998DDedicated Subscriber LinesCommunication lines (usually twisted pair) that are used to connect on-premise telephon

Glossary Issue 1 June 1998 GL-3LLEDLight-emitting diode. A semiconductor diode which emits light when acurrent is passed through it, indicating tha

Glossary GL-4 Issue 1 June 1998RRemote ModuleThe DEFINITY Extender 1100 System that connects to the remoteDEFINITY ECS telephone.RS-232D (EIA/TIA

Glossary Issue 1 June 1998 GL-59 Position Non-Synchronous Interface Between Data TerminalEquipment and Data Circuit-Terminating Equipment Employing

Glossary GL-6 Issue 1 June 1998

Tablesvi Issue 1 June 19981 Introduction1-1 Switch Module Specifications.......1-83 Installation3-1 DIP Switch Configuration .