Lucent Technologies Computer Hardware partner voice messaging card User Manual

Lucent TechnologiesBell Labs InnovationsPARTNER® Voice Messaging PC CardFor the PARTNER Advanced Communications SystemInstallation, Programming and Us

The PARTNER Voice Messaging PC Card provides four mailboxes. Thefactory-set mailbox assignments are: Mailbox 1, the general mailbox, is assigned to

SecurityThe System Manager is responsible for the security of the system. As theSystem Manager, it is important that you fully understand and appropri

You should also: Ask users to tell you if any of the following suspicious activity occurs:—Inability to log into PARTNER Voice Messaging—Lost mail

Installation InstructionsThe PARTNER Voice Messaging PC Card is used with PARTNER AdvancedCommunications System processor module Release 1.1 or later

2.3.4.B)Disconnect the power cord from the power jack on your installation.If you have a standalone or a 2-Slot carrier, skipto Step 3. If you have a

5.6.Check that the green light on the front of each module is lit:A)If a single light is out, power down the system, reseat the module,then power up t

PARTNER Voice Messaging ProgrammingThis section provides the following information: Initial settings for the communications system and PARTNER VoiceM

PARTNER Voice MessagingInitial SettingsThe following are the initial settings for PARTNER Voice Messaging: Mailbox 1—the general mailbox—is assigned t

You must perform the following two procedures for every installation: Assign the PARTNER Voice Messaging PC Card's virtual extensions 78 and79 t

Using PARTNER Voice MessagingSystem ProgrammingMailbox 0 is a special mailbox with no storage capacity that is used to programPARTNER Voice Messaging.

Copyright © 1997, Lucent Technologies518-456-100All Rights ReservedIssue 1Printed in USANovember 1997NoticeEvery effort was made to ensure that the in

PARTNER Voice MessagingPress [ Intercom ] [ 7 ] [ 7 [ 7 ] (if calling internally)orPress [ * ] [ R ] ([ * ] [ 7 ]) while listening to general mailbox

Accessing the ProgrammingMain MenuTo access the Programming Main Menu:1.Call PARTNER Voice Messaging. If calling internally, press [ Intercom ] [ 7 ]

Assigning a Mailbox to an ExtensionBefore you begin, locate Form 1: Mailbox Assignments for PARTNER VoiceMessaging. Check to see whether mailboxes hav

2.3.Press [ 3 ] to record the general mailbox greeting.Do one of the following: To approve the greeting, press [ 1 ]. To re-record the greeting, press

3.4.5.Enter four digits for the new password.The prompt asks you to re-enter your new password.Re-enter your new password.The new password is now acti

If you entered a mailbox number in Step 3:The system plays:Reinitialized.4.Press [ * ] [ * ] [ 9 ] to quit, or hang up.Reinitializing a PasswordIf a s

PARTNER ACS ProgrammingWhen the PARTNER ACS is installed, it uses factory settings that reflect themost common usage of the equipment. You can change

Cycle Method. You cucle through a sequence of procedures in numericalorder by pressing [ Next Procedure ] or [ Prev Procedure ]. You should use th

The Programming OverlaysDuring System Programming, the normal functions of several buttons on thephone at extension 10 (or 11 if available) change. Fo

4.Enter specific programming procedure codes.You must program the following for every new installation VMS Hunt Group (Hunt Group 7) Extensions (#505)

Table of ContentsPurpose of This Guide2Terminology2Key Sequences2Voice Messaging Service Overview 3Communications System Features Affecting Call Answe

Transfer Return Extensions (#306)For virtual extension 78 and 79 assigned to PARTNER Voice Messaging, usethe following procedure to assign an extensio

Line CoverageRefer to Form A, Page 1, Line Coverage, VMS-Mail:1.If check marks appear for any lines in this column, use the procedure in"Group Ca

3.4.5.6.At the Data: prompt, enter the number of the extension specified in theVMS-Mail column.To program another line, press [ Next Item ] or [ Prev

VMS Cover Rings (#117)Check Form A, to see if VMS Cover Rings is different from the factory settingof 3. If it is, follow the procedure below beginnin

5.At this point, do one of the following: Go to Step 3 of the next procedure to program another button for thisextension. Press [ Central Tel Program

5.At this point, do one of the following: Go to Step 3 of the next procedure to program another button for thisextension. Press [ Central Tel Program

Verifying System OperationAfter you finish programming the PARTNER Voice Messaging and thecommunications system, you should perform the tests describe

Group Call Distribution (#206)1.Call in on the first line that is programmed for Group Call Distribution.2.PARTNER Voice Messaging should answer the c

Using PARTNER Voice MessagingThis system serves as your personal answering machine. Callers from insideand outside your company can hear your personal

Logging into the System1.Call PARTNER Voice Messaging. If calling internally, press [ Intercom ] [ 7 ] [ 7 ] [ 7 ] or the programmed VMMsgsbutton. If

Purpose of this GuideThis guide provides instructions for installing, programming, and using thePARTNER® Voice Messaging PC Card with the PARTNER Adva

✏ After the message plays, do any of the following: Press [ 2 ] [ 3 ] to replay the current message header. Go back to Step 3. Press [ 0 ] to replay t

1.2.3.4.5.Changing Your PasswordTo prevent unauthorized access to your mailbox and maximize systemsecurity, change your password the first time you lo

Recording Your Personal GreetingBefore you record, note that callers who hear your personal greeting can enteran extension number to transfer to anoth

HelpIf you have a problem with your voice messaging system, contact your SystemManager. If the problem is not solved, in the continental U.S. call the

PARTNER Voice Messaging Planning FormsForm 1: Mailbox Assignments PARTNER Voice Messaging comes with four mailboxes which arefactory-set with the ext

Form 2: General Mailbox GreetingThe general mailbox greeting can supply frequently requested information sothat your staff is free to assist customers

Lucent TechnologiesBell Labs InnovationsPARTNER® Voice Messaging PC CardQuick Reference CardLogging In123Call PARTNER Voice Messaging: If calling inte

Listening to Messages1234Log into PARTNER Voice MessagingThe Voice Mail Menu plays.Press [ 2 ] to get messages.Press [ 3 ] to play the message.The Mes

Voice Messaging Service OverviewThe PARTNER Voice Messaging PC Card is designed to work with thecommunications system. The system configuration consis

Figure 1 provides an overview of the features associated with each service.PARTNER Voice Messaging PC CardCall Answer ServiceVoice Mail ServicePrompts

Communications System FeaturesAffecting Call Answer ServiceCall Answer Service works with the following communications systemfeatures: VMS Coverage D

Do Not Disturb (F01)A Do Not Disturb button can be programmed on a user's phone to preventcalls for that extension from audibly alerting (lights

Voice Mail ServiceVoice Mail service allows subscribers to manage their own mailboxes. With it,a subscriber can: Listen to messagesDelete messages